Your Privacy
When you visit any website it may use cookies and web beacons to store or retrieve information on your browser. This information might be about you, your preferences or your device and is typically used to make the website work as expected. The information does not usually directly identify you, but can provide a personalized browsing experience. Because we respect your right to privacy, you can choose not to allow some types of cookies and web beacons. Please click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience on our website and limit the services we can offer.
Strictly Necessary Cookies
Strictly necessary cookies are necessary for the website to function and cannot be switched off in our systems. They are typically set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. While you can set your browser to block or alert you about these cookies, some parts of the website will not work. These cookies do not store any personally identifiable information.
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Functional Cookies
Functional cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Marketing Cookies and Web Beacons
Marketing Cookies and web beacons may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites. They do not directly store personal information, but uniquely identify your browser and internet device. If you do not allow these cookies and web beacons, you will experience less targeted advertising. Our website does not track users when they cross to third party websites, does not provide targeted advertising to them and therefore does not respond to "Do Not Track" signals.
Interactive Brokers Group Cookie Policy
What are Cookies and Web Beacons?
Cookies are pieces of data that a website transfers to a user's hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking. Generally, cookies may contain information about your Internet Protocol ("IP") addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the website or your usage of our services, including a history of the pages you view.
How We Use Cookies and Web Beacons
Interactive Brokers Group collects information from cookies and web beacons and stores it in an internal database. This information is retained in accordance with our Privacy Policy. This website uses the following cookies and web beacons:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can configure your browser to block or alert you about these cookies, but certain areas of the site will not function properly. These cookies do not store any personal data.
Performance Cookies and Web Beacons
These cookies and web beacons allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information that these cookies and web beacons collect is aggregated and, therefore, anonymous. If you do not allow these cookies and web beacons our aggregated statistics will not have a record of your visit.
The website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyse how you use this website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
Marketing Cookies and Web Beacons
These cookies and web beacons may be set throughout our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal information that could identify you directly, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies and web beacons, you will experience less targeted advertising. The website does not track users when they cross to third party websites, does not provide targeted advertising to them and therefore does not respond to Do Not Track ("DNT") signals.
Managing Your Cookie Preferences
You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. However, if you do decide to disable cookies you may not be able to access some areas of our website or the website may function incorrectly. To learn more about your ability to manage cookies and web beacons and how to disable them, please consult the privacy features in your browser or visit www.allaboutcookies.org.
This website may link through to third party websites which may also use cookies and web beacons over which we have no control. We recommend that you check the relevant third parties privacy policy for information about any cookies and web beacons that may be used.
I don’t receive the app authentication no. Why is that?
Hello, thank you for reaching out. Please try these SMS troubleshooting steps: https://www.interactivebrokers.com/lib/cstools/faq/#/content/47469002
If the above does not work, please call Client Services for further assistance: https://spr.ly/CSCampusEU
I am unable to link my checking account. When I put in my login credentials I am asked for a passcode. What passcode? I don’t get a text or an email or anything. What am I supposed to put there?
Thank you for contacting IBKR on IBKR Campus EU. To address your concern/inquiry, we need a few more details about the situation and your account; unfortunately, social media is not a secure channel to share this information. We kindly ask that you contact our Client Services team for further assistance via web ticket, live chat, or phone call using the link below. We appreciate your understanding. https://spr.ly/CSCampusEU
As a Singapore user and resident, do I need to add any inheritance beneficiary?
Hello, thank you for asking. Only US-based Individual accounts, Joint accounts that are Tenants with Rights of Survivorship or Tenants by Entirety, and Individual IRA Account Users with a single account or multiple linked accounts can access the Account Inheritance page. From the Account Inheritance page which US-based Individual accounts and Joint accounts that are Tenants with Rights of Survivorship or Tenants by Entirety can set up a Transfer on Death and Individual IRA Accounts can add beneficiaries. Accounts not eligible to designate a beneficiary can consider adding a Trusted Contact Person. Please review this FAQ for more information: https://www.interactivebrokers.com/faq?id=30137750
We hope this helps!
Do I need to convert US dollars to HK currency to buy HK stocks?
Thank you for asking. Cash accounts must maintain a positive balance. In order to trade a foreign security, you must deposit or convert funds to the desired security’s currency, and the trade can be placed once the funds settle. For instance, if you carry Euros in your account and want to trade a stock on an American stock exchange, you will need settled USD funds. Please note that forex settlement generally takes place one business day following the sale transaction (Trade Date plus one business day: T+1).
Margin accounts allow you to trade without waiting for cash to settle or converting currencies. However, it is required that you meet the margin requirement in your account. Failure to meet these requirements will result in becoming subject to liquidation of assets to bring the account back into margin compliance. We hope this helps!
Can,t put money from my bank account into IBKR account?!!!!
Hello, thank you for asking. Please use this tool on our website to review available funding methods and ETAs based on your residency and the currency you wish to deposit: https://spr.ly/FundCampusEU
Once you select the best method for your needs, please follow all the steps to complete the transfer.
We hope this helps!
If I hold shares of a company, and the company pays dividends, how are they paid back to me ? Are they re-invested?
Hello, thank you for asking. IBKR will reflect upcoming dividend payments as an accrual in client accounts on or shortly after the ex-dividend date. Upon receipt of the funds through our clearing agent or depository, the accrual will be reversed from the account and the cash dividend will be allocated to the Cash Balance of the account. This action typically will occur on the announced payment date of the dividend.
Clients may view the accrual reversals and the final cash dividend allocation on their daily or monthly account statements. Please visit this FAQ for instructions on how to run the statement:
https://www.ibkr.com/faq?id=27290344
Also, IBKR offers a Dividend Reinvestment Program that is available to IB LLC, IB CAN, IB HK and IB UK clients only. Please view this FAQ for more information: https://www.interactivebrokers.com/faq?id=28226119
We hope this helps!
Hi will I be able to convert my margin account to cash account? Interchangeable? How do I settle margin account?
Hi June, thank you for contacting us. Cash accounts must maintain a positive balance. In order to trade a foreign security, you must deposit or convert funds to the desired security’s currency, and the trade can be placed once the funds settle. For instance, if you carry Euros in your account and want to trade a stock on an American stock exchange, you will need settled USD funds. Please note that forex settlement generally takes place one business day following the sale transaction (Trade Date plus one business day: T+1).
Margin accounts allow you to trade without waiting for cash to settle or converting currencies. However, it is required that you meet the margin requirement in your account. Failure to meet these requirements will result in becoming subject to liquidation of assets to bring the account back into margin compliance. Please view this FAQ for more information on how to change your account type between cash and margin and the implications: https://www.interactivebrokers.com/faq?id=40340296
We hope this information is helpful!
How can I submit the KID?
Hello, thank you for contacting us. Please review this FAQ and click on The Kid Documents Access Page underneath additional information.
https://www.interactivebrokers.com/faq?id=730706561
We hope this helps!